Terms, Shipping & Returns.

Conditions:

All items include Australian GST.
Orders to the EU or America or other locations outside Australia, may be subject to local VAT & taxes. I'm not VAT registered and you may have to pay VAT or other taxes, import taxes, duties and charges applicable to your country.
No refunds for goods returned because of non payment of VAT or local taxes at collection, check with your post office what extra costs may be incurred.

NOTE: No world postage currently, only international shipping is to the US & UK due to travel & freight restrictions.
I will not be accepting NZ orders from the end of November 2019, due to the country's GST changes. I am not registered for GST in NZ.

All images & content copyright Michele McCumber-Kelly & Harmonica-Leigh Willing

Shipping:

Free shipping in Australia for orders over $50.
For shipping to other countries, please contact me to get your correct postage.
Free shipping for promotion codes is economy shipping without tracking (non redeemable with other offers) you can upgrade your shipping for tracking at check out, or contact me to arrange.

Registered shipping by Australia Post, within 1-3 days once full payment is received.
Australia Post delivery is 5-15 days to most locations in Australia, remote areas may take longer.
International Express Air mail with tracking, approx 7-30 days delivery, some locations may take longer.
World post Express Air mail with tracking where available, European & other countries sea postage only.
Standard International post with tracking upgrades available
Parcel post to the UK will be subject to VAT upon collection
Parcel post to the US will be subject to local taxes upon collection.
For international post please be aware of your country's prohibitions, restrictions, fees & taxes, for special requirements please message me.
Contact me for your correct postage, if it is not listed.
No postage refund for incorrect address, please check your details are correct.
No refund for items refused for local fees or taxes.

Returns & refunds:

All items are accurately described as far as possible & are shipped in new condition, unless otherwise stated. If you wish to return the item you purchased, please contact me within 2 weeks of receiving your item. Goods are to be unworn & unmarked, in original condition & packaging.
Purchaser pays return post.
Upon receipt of returned goods a refund for goods only, not postage, will be given. A restocking fee of $25 may be charged to cancellations, please contact me to resolve any problem & avoid extra fees.
No refunds for goods returned because of non payment of VAT or local taxes at collection, please check with your post office what extra costs may be incurred.

All orders are photographed before posting, missing items or fraudulent claims are forwarded to the Police as mail tampering is a Federal crime.