FAQ
Wholesale
- Wholesale orders to stores & re-sellers only, ABN required.
- Wholesale discounts from 10%-50% depending on product ranges, location & amount.
- 10%: Small orders under $50 in value.
- 25%: Minimum total sale value $150.00
- 25%: Minimum total sale vale $25.00 to Australian rural small business & designers.
- 30%: Minimum total sale value $200.00
- 50%: Minimum total sale value $350.00
- Code for discount will be emailed to account holder by arrangement & is single use, unless otherwise arranged.
- Contact me to arrange your discount.
- Australian free shipping over $50.00 still applies with code.
Custom inquiries: Clothing
No custom orders currently due to family needs.
- Clothing available can be made in custom sizes & other colours if available.
- Embroideries available can be used to customize clothing.
- 50% deposit for custom sewing work, balance before delivery.
- Alterations can be made to garments at an additional fee.
- Quotes are estimated on production time, which will be stated, & materials.
- Custom patchwork clothing will vary as no two are identical & fabrics may vary.
- Custom orders from 14 - 28 days lead time, please contact to discuss.
- Designs can be made in bulk for wholesale orders.
Custom inquiries: Digitizing
No custom designs currently due to family needs.
- Design must be original artwork or design, I don't infringe copyright designs or trademarks.
- Design file must be a JPEG 800 mp - 1200 mp in size.
- For logos containing lettering an image only file must be attached as lettering is digitized separately to images.
- Design file must be sent via email, web images are too small.
- Custom embroidery design work from $80 upfront payment, includes consultation up to 2 hours design work & test sew.
- Easy designs may be charged less if, only up to 1 hour is required for digitizing.
- No refunds on custom orders.
Custom inquiries: Embroidery from stock designs
No custom orders currently due to family needs.
- I have a design library of thousands of designs to choose from, message me with what you are looking for.
- As a general rule embroideries are $1.00 - $1.50 per 1,000 stitches
- Embroideries can be purchased by the hoop uncut by designers
- Customization of stock designs, different colours, adding names etc are easily done by request.
- Stock designs can be altered in size, larger or smaller by up to 20%.