FAQ

Wholesale 
  • Wholesale orders to stores & re-sellers only, ABN required.
  • Wholesale discounts from 10%-50% depending on product ranges, location & amount.
  • 10%: Small orders under $50 in value.
  • 25%: Minimum total sale value $150.00
  • 25%: Minimum total sale vale $25.00 to Australian rural small business & designers.
  • 30%: Minimum total sale value $200.00
  • 50%: Minimum total sale value $350.00
  • Code for discount will be emailed to account holder by arrangement & is single use, unless otherwise arranged.
  • Contact me to arrange your discount.
  • Australian free shipping over $50.00 still applies with code.

Custom inquiries: Clothing

No custom orders currently due to family needs.

  • Clothing available can be made in custom sizes & other colours if available.
  • Embroideries available can be used to customize clothing.
  • 50% deposit for custom sewing work, balance before delivery.
  • Alterations can be made to garments at an additional fee.
  • Quotes are estimated on production time, which will be stated, & materials.
  • Custom patchwork clothing will vary as no two are identical & fabrics may vary.
  • Custom orders from 14 - 28 days lead time, please contact to discuss.
  • Designs can be made in bulk for wholesale orders.

Custom inquiries: Digitizing

  • Design must be original artwork or design, I don't infringe copyright designs or trademarks.
  • Design file must be a JPEG 800 mp - 1200 mp in size.
  • For logos containing lettering an image only file must be attached as lettering is digitized separately to images.
  • Design file must be sent via email, web images are too small.
  • Custom embroidery design work from $80 upfront payment, includes consultation up to 2 hours design work & test sew.
  • Easy designs may be charged less if, only up to 1 hour is required for digitizing.
  • No refunds on custom orders. 

Custom inquiries: Embroidery from stock designs

  • I have a design library of thousands of designs to choose from, message me with what you are looking for.
  • As a general rule embroideries are $1.00 - $1.50 per 1,000 stitches
  • Embroideries can be purchased by the hoop uncut by designers
  • Customization of stock designs, different colours, adding names etc are easily done by request.
  • Stock designs can be altered in size, larger or smaller by up to 20%.